UR Cleaners FAQ
1 How do I know if my clothes need to be dry cleaned?
Most garments will contain instructions on their tags stating whether or not they need to be dry cleaned. You can also look for symbols on the tags for an indication: a circle is the symbol for dry cleaning, and a circle with an x through it means do not dry clean. If you are still unsure, bring it in to UR Cleaners, and we will help you determine what method should be used.
2 Should I attempt stain removal at home?
Home remedies can place your garment at risk for effective stain removal and for fabric damage. So bring them to us! Our knowledgeable cleaners will remove the stain while keeping the type of material, colorfastness and the cause of the stain in mind in order to gently yet effectively remove the imperfection.
3 How do your prices compare to the other Dry Cleaners in our area?
Our prices are competitive in the Orange County Dry Cleaning market. Our consistent focus is to provide our customers with excellent customer service as well as exceptional quality cleaning.
4 Do you do alterations? What is the turn-around time?
We are pleased to complete your alterations in approximately 1 – 3 business days.
5 Will dry cleaning shrink my clothes?
The dry cleaning process will not shrink your clothes. We have the most advanced programmable dry cleaning machines that are carefully controlled by systems designed for different garment types. You can be confident that our experienced dry cleaners are fully trained in handling the most problematic fabric types.
6 Does dry cleaning shorten the life of a garment?
When a garment is cleaned in water, the yarns swell causing the clothing to receive more agitation in the washing process. In dry cleaning this dynamic does not occur, therefore prolonging the life of your garment.
7 What causes a ‘puckering’ and excess fabric in shirt collars and cuffs?
Occasionally, manufactures do not select an interfacing that is compatible with the fabric on the shirt. Therefore, shrinkage occurs causing a ‘puckering’ effect.